Privacy Policy

Mendor is committed to protecting your privacy and to comply with applicable data protection and privacy laws. We hope this Privacy Policy helps you understand what kind of information Mendor collects and how it is handled and processed.

For any additional questions about the Privacy Policy please contact us at the address provided below.

Mendor adheres to the requirements of the Finnish Personal Data Act (523/1999, as amended) Section 10 for following web sites and services:  Website http://www.mendor.com including customer registration Mendor Balance web application

Data we collect

The register may contain following data:

 

-  Email address

-  Phone number

-  Address

-  Password

-  Gender

-  Full name

For product deliveries the address may be required.
The data may be gathered as is required for the particular service. For example, if registering for product updates, only the email address may be gathered.

For the Mendor Balance web application additional data may be required. Mendor Balance data uploaded or entered into the system may contain:
 -  Personal identification information, such as name, address, e-mail-address
 -  Status information, such as:

  * detailed information of plasma glucose concentration and the moment it was measured

  * detailed medical information regarding diagnosis and treatment

  * detailed information regarding current status of the user, such as weight, various laboratory measurements

  * detailed information regarding daily routines, such as meal times or bedtimes

 

Personal and status information are stored separately and they may be viewed together by only the user. Mendor or other parties may not combine personal and status information.

Status information is property of Mendor may be used for commercial and scientific purposes..

 

The Purpose of Use of the Personal Data  

The purpose of use of the personal data is:

-  provision, development and management of the Mendor services to the registered person;

-  administration and maintenance of customer relationship between the data controller and the registered person;

 

Regular Sources of Information 

The personal data has been obtained directly from the registered persons.

 

Transfer of Information  

Generally, we do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.

 

Third parties such as our subsidiaries, affiliated companies or other trusted businesses or persons may be utilised in processing of the personal data. Such third parties process the personal data on behalf of the data controller. We require that such third parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

 

Mendor does not transfer your personal data outside the EU or the European Economic Area. 

(Data may also be submitted to third parties with your specific consent.)

 

Securing of the Register  

The register is stored in an information system, which is accessible by employees of the data controller. Only employees who need access to the information system for the purposes of their employment obligations are allowed to access the system. The information system is secured with user IDs and passwords, which are held only by employees who are authorized to access the system. Only those who have been given a special permission, have access to the premises in which the information system is located.

 

Data Controller

Mendor Oy
Huopalahdentie 24

00350 HELSINKI

FINLAND

 

Contact Information

Privacy Matters
c/o Mendor Ltd.
Huopalahdentie 24

00350 Helsinki

Finland

Email address: privacy@mendor.com

 

Name of the Data File 

Mendor.com user database

 

Rights of Data Subjects

 

The persons registered in the register have the following rights:

-  right to have access to his/her personal data processed by the data controller

-  right to request rectification of erroneous data

-  right to prohibit use of the personal data for direct marketing-  other rights based on the Finnish Personal Data Act

For requests relating to the rights of the registered persons or any further questions about this Privacy Policy please contact us at:  

privacy@mendor.com or at

Privacy Matters

c/o Mendor Ltd.

Huopalahdentie 24

00350 Helsinki

Finland